Top 10 BPO Companies in Mumbai

Mumbai’s thriving business ecosystem has given rise to many successful BPO companies. Here’s a handpicked list of the top 10 BPO firms in Mumbai known for their professionalism, innovative solutions, and ability to deliver high-quality services at scale.

Go4Customer logo

Go4Customer

Mumbai City

Go4customer is a prominent call center outsourcing company that provides innovative, performance-driven, and customer support solutions for businesses across all industries.

Concentrix logo

Concentrix

Mumbai City

Concentrix is a global customer experience (CX) solutions company that provides business services such as customer support, technical assistance, and digital transformation. Serving clients across industries like technology, healthcare, finance, and retail, Concentrix helps businesses improve customer engagement and streamline operations.

Wipro logo

Wipro

Mumbai City

Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services, today announced that it has been named the leader in the Managed IT Services market by Springboard Research, a leading Market Research firm. The report titled “Indian Managed IT Services Market,” provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end-user and supplier perspective.

Teleperformance logo

Teleperformance

Mumbai City

TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services.


Tata Consultancy Services logo

Tata Consultancy Services

Mumbai City

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) is a digital transformation and technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.


Accenture logo

Accenture

Mumbai City

Across industries, organizations are rethinking how they grow, compete and lead. As the Official Business and Technology Consulting Sponsor of the NFL, we’re helping one of the world’s most iconic sports leagues keep moving the game forward.

DBS Mintek Private Limited logo

DBS Mintek Private Limited

Mumbai City

Leading International Call Center Solutions Provider based in Mumbai & Pune, India. Empowering businesses globally with cost-effective, high-quality customer service operations.

TaskUs logo

TaskUs

Mumbai City

In 2008, high school best friends, Bryce Maddock and Jaspar Weir, invested their $20,000 life savings to launch a virtual B2C personal assistant company and website. The idea was simple: Busy professionals could upload their task requirements, and the TaskUs team would handle them.

Tele Access e-Services Private Limited logo

Tele Access e-Services Private Limited

Mumbai City

Founded in 1995, Tele Access is today a leading Business Process Management Company. We specialize in end-to-end customer lifecycle solutions, serving some of the top players in banking, telecom, automobile, insurance, and more. Every day we focus on delivering value, enhancing business performance, and creating delightful customer experiences. With our extensive and ever-evolving suite of capabilities, we ensure you are always first, so you can always put your customers first


ICAN BPO logo

ICAN BPO

Mumbai City

ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals. We believe that irrespective of the industry, organizations that excel in acquiring, servicing and retaining the right customers will be the winners in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance. We understand that working the way our clients work is key to outsourcing success.