Top 10 BPO Companies in Gurgaon
Gurgaon, also known as Gurugram, is a bustling corporate center and a powerhouse of India's BPO and IT sectors. The city hosts some of the world's largest multinational corporations, making it a hotspot for those seeking opportunities in business process management. This list showcases the top 10 BPO companies in Gurgaon, each playing a crucial role in shaping the city's economic landscape. We've compiled this list based on their industry reputation, range of services, and employee feedback to help you make an informed decision about your next career move or outsourcing partnership.
Led by the pioneers of the non-metro outsourcing solutions in India, VCosmos is founded on the core belief that superior customer experience delivery is an outcome of our highly engaged and inspired people, enabled, and empowered to consistently excel. We are continuously innovating the customer experience delivery model with the agility of a nimble start-up, the wisdom of veterans and energy of the sharpest minds in the industry.
At Personiv, we understand the challenges of managing a busy finance department. Month-end close deadlines, overwhelming transactional work, and resource constraints can hinder your team's ability to focus on strategic initiatives.
Maxicus, a KocharTech company, derives the name from our goal of Maximizing Customer Experience. We digitally transform business processes by designing innovative, scalable solutions using AI and ML technologies. We leverage technology powered by the human touch to create value and deliver exceptional results for our clients and their customers. We create effective one-to-one customer journeys, promote efficient back-office & tech support, enable virtual commerce, and offer best-in-class data annotation services.
EXL Service India is a leading operations management and analytics company that partners with clients across industries like healthcare, finance, and insurance to drive transformation and growth through data, AI, and digital solutions. Operating under the global EXL organization founded in 1999, the Indian arm provides tailored solutions for business model reinvention, decision-making enhancement, and operational efficiency, combining deep industry expertise with a focus on data science and AI to help clients achieve competitive advantages.
Concentrix is a global customer experience (CX) solutions company that provides business services such as customer support, technical assistance, and digital transformation. Serving clients across industries like technology, healthcare, finance, and retail, Concentrix helps businesses improve customer engagement and streamline operations.
Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services, today announced that it has been named the leader in the Managed IT Services market by Springboard Research, a leading Market Research firm. The report titled “Indian Managed IT Services Market,” provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end-user and supplier perspective.
Genpact is a global professional services firm that helps businesses drive digital transformation and operational excellence. Originally a part of General Electric, it became an independent company in 2005. Genpact specializes in delivering business process management (BPM), data analytics, artificial intelligence, and digital solutions across industries like finance, healthcare, manufacturing, and retail.
Infosys BPM is a global leader in business process management, delivering digital transformation, automation, and outsourcing services across industries to enhance efficiency and customer experience.
TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services.
TCS BPO (Tata Consultancy Services – Business Process Outsourcing) is a division of Tata Consultancy Services that offers end-to-end business process services to clients across the globe. Leveraging automation, analytics, cloud, and AI, TCS BPO helps organizations streamline operations, enhance customer experience, and drive digital transformation.